Privacy Policy

Last updated: 01/06/2025

 

Lead Connex Limited ('we', 'our', or 'us') is committed to protecting the privacy of our website visitors, prospective clients, and law firm partners. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Lead Connex Limited is a legal lead generation company that provides advertising, lead qualification, and enquiry sharing services to law firms across the UK.

We are registered with the Information Commissioner’s Office (ICO) under registration number: 00010376877.

Lead Connex Limited is the data controller responsible for your personal data under this policy.

2. What Data We Collect

We may collect and process the following types of personal information:
- Full name
- Email address
- Phone number
- Case details or legal enquiry information
- Law firm contact information (if applicable)
- Technical data (such as IP address, browser type, device information)

3. How We Collect Your Data

We collect data when you:
- Submit a contact form on our website
- Respond to our advertisements (e.g., Meta ads)
- Engage with our services
- Communicate with us via email or phone

4. How We Use Your Data

We use your personal data to:
- Respond to your enquiries
- Assess your legal enquiry against partner law firm criteria
- Forward your enquiry details to a solicitor partner for potential follow-up (with your explicit consent)
- Improve our website and advertising performance
- Comply with our legal and contractual obligations

5. Lawful Basis for Processing

We process your data based on:
- Consent – when you provide information via forms or communication
- Legitimate interest – in matching legal enquiries with appropriate law firms
- Legal obligation – where applicable

6. Who We Share Data With

We may share personal information with:
- Solicitor partners for the purpose of reviewing your enquiry and potentially offering legal services (only with your consent)
- Technology providers that help us operate our website, CRM, and communication tools (e.g., Airtable, Twilio)
We do not sell your personal data to any third parties.

7. How We Store and Protect Your Data

Your data is stored securely using encrypted systems. We take all reasonable steps to prevent unauthorised access, disclosure, or loss. We retain enquiry data for up to 24 months, unless required to keep it longer for legal reasons or you request earlier deletion.

8. Your Rights

Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:
Lead Connex Limited
Email: info@leadconnex.co.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.